a. Information You Provide Directly to Us

When you engage with our Services, you may voluntarily provide certain information to us. This can happen when you sign up for our email newsletters, provide feedback, participate in surveys, quizzes, or contests, or interact with us via social media platforms.

The type of personal information we collect from you depends on the context of your interactions with us and the specific Services you use. This may include:
Customer Service Interaction Information: Including any messages or inquiries you submit to us through online forms or via email.
Survey and Quiz Information: Such as your interests, preferences, demographic data (e.g., gender), age, and country of residence.

b. Information We Collect Automatically Through Cookies and Similar Technologies

When you use our Services, we and our service providers may employ various technologies to collect information automatically. This helps us tailor your experience by understanding and remembering your browsing preferences.

The technologies we use include:

Web Server Logs: Files where website activity is stored.
 - Recognize your device.
 - Store your preferences and settings.
 - Understand the web pages you have visited.
 - Enhance your user experience by delivering personalized content and advertising.
 - Perform searches and analytics.
 - Collect usage information, such as ad impressions or clicks and email open rates.
 - Measure the popularity of our Services and associated advertising.
 - Access user cookies

Please note that you can adjust your browser settings to notify you when a cookie is being set or updated, or to block cookies altogether. However, if you block or disable cookies, you may lose access to certain features of our Services.

The types of information we collect automatically through these technologies include:

Device Data: We collect information about the devices you use to access our Services. Depending on the device, this may include your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, internet service provider, mobile carrier, operating system, and system configuration information.

Location Data: We may collect location data that can be either precise or imprecise, depending on the device and settings you use to access our Services. This may involve using GPS or other technologies to determine your location based on your IP address. You can opt out of location tracking by disabling location settings on your device. However, opting out may limit your ability to use certain features of our Services.

c. Information We Collect from Other Sources

We may also receive information about you from third-party sources, such as social media platforms. Additionally, certain features of our Services may allow you to post comments, photos, or other content publicly with other users, such as on our social media pages. Please note that any information you submit through these features is not confidential, and we may use it for various purposes, including testimonials or marketing materials, in accordance with applicable terms on social networking sites.

Consent
Legitimate Interests
We process certain data when it is necessary to achieve our legitimate business interests, provided that these interests are not overridden by your rights and interests. Examples include:

    - Sending information about exclusive offers and discounts on our products and services.
    - Conducting marketing activities to engage our customers.
    - Analysing how our products and services are used to enhance user experience.
Legal Obligations
Protection of Vital Interests
- European Union and United Kingdom
Under the General Data Protection Regulation (GDPR) and UK GDPR, we ensure that our processing of your data adheres to the lawful bases outlined above. We provide specific notices and obtain consent where required, ensuring transparency and control over your data.

- Privacy Policy: Information Processing in Canada
Consent-Based Processing
Implied Consent
Exceptions to Consent Requirements
Canadian privacy laws allow us to process your personal information without consent under specific circumstances where the processing is deemed necessary. These exceptions include:

- Emergency Situations: Where immediate action is required to protect an individual’s life, health, or security and obtaining consent is impractical.
- Legal Obligations: If we are required to comply with a subpoena, court order, or to cooperate with a law enforcement investigation on a matter of public interest.
- Fraud Detection and Prevention: To conduct fraud detection, prevention activities, or investigate breaches of agreements or contraventions of national or provincial laws.
- Business Transactions: Processing necessary to fulfil a business transaction under certain conditions as stipulated by law.
- Insurance and Legal Claims: If information is needed to assess, process, or settle an insurance claim or legal dispute.
- Protection of Financial Interests: If there are reasonable grounds to believe an individual has been, is, or may be a victim of financial abuse.
- Publicly Available Information: When the information is publicly available as defined by regulations.

Special Circumstances

Journalistic, Artistic, and Literary Purposes: We may process personal information without consent when it is strictly necessary for creating or distributing journalistic, artistic, or literary content.
Public Interest: When the collection and use of personal information is clearly in the public interest and consent cannot be obtained in a timely way.

What Are Cookies and Tracking Technologies?
Cookies are small text files placed on your device when you visit our websites. They help us remember your preferences, understand how you use our services, and enhance your user experience.

Purpose of Using Cookies and Tracking Technologies

We use these tools to:

- Maintain Service Security: Protect our services, detect and prevent fraudulent activity, and ensure that our systems remain free of vulnerabilities.
- Enhance Website Performance: Optimize web functionality, prevent crashes, and fix bugs swiftly to maintain a seamless user experience.
- Improve User Experience: Remember your settings and preferences, such as language or region, so you do not have to set them up every time you visit.
- Analytics and Service Improvement: Understand how our services are used and how effective our marketing campaigns are, which helps us to improve and develop new features that meet your needs.
- Advertising: Display relevant advertisements on our site and on third-party sites and measure the effectiveness of those ads.

Third-Party Use of Cookies and Tracking Technologies

Managing Your Preferences
You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
More Information
For detailed information on the specific types of cookies we use, the purposes for which we use them, and how you can manage your preferences, please visit our Cookie Policy page.

Your Fundamental Rights

Regardless of your location, you have several rights concerning your personal data:


Additional Rights Based on Region

Switzerland: Residents may address concerns to the Federal Data Protection and Information Commissioner (FDPIC).

Withdrawing Consent

Marketing Communications

Managing Cookies

Your web browser accepts cookies by default, but you can modify your browser settings to reject cookies if you prefer. Note that this may impact certain features or services of our Services. For detailed information about how we use cookies, please refer to our Cookie Policy.

Understanding DNT
Our Position on DNT
As of now, there is no consistent industry or legal standard for recognizing and responding to DNT signals. Due to the lack of a uniform standard:

- Collection and Use of Browsing Data: We may continue to collect information about your online activities for improving our services, marketing, analytics, or functionality across all your devices, in accordance with our privacy policies.

Future Changes and Industry Standards
Compliance with California Law
Staying Informed
We encourage you to check the help sections of your web browser or look through your browser's privacy settings for more information on how to activate the DNT setting and to understand the limitations of this setting.

We value your privacy and strive to provide clear information about our data collection and processing practices. If there are updates to the way we manage DNT signals or other aspects of privacy, we will inform you through updates to this privacy notice.

Your Privacy Rights
As a resident of these states, you are entitled to the following rights regarding your personal information:

- Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you, including where the information was sourced from, what it is used for, whether it was shared with third parties, and to whom it was disclosed.

- Right to Access: You have the right to request a copy of the personal information we hold about you.

- Right to Correction: You can ask us to correct any inaccuracies in your personal information.

- Right to Deletion: You can request that we delete personal information about you that we have collected.

- Right to Withdraw Consent: If you have provided consent for the processing of your personal information, you have the right to withdraw that consent at any time.


Categories of Personal Information Collected

Over the past twelve months, we have collected the following categories of personal information:

- Identifiers: Such as a real name, alias, unique personal identifier, online identifier, Internet Protocol address, email address, or other similar identifiers - COLLECTED from this category.
- Personal Information Categories Listed in the California Customer Records Statute (Cal. Civ. Code § 1798.80(e)) - NONE collected from this category.
- Characteristics of Protected Classifications: Such as age, sex, race, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth, sexual orientation), veteran or military status - COLLECTED from this category.
- Commercial Information: Including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies - COLLECTED from this category.
- Biometric Information: Such as fingerprints, faceprints, and voiceprints - NONE collected from this category.
- Internet or Other Similar Network Activity: Including browsing history, search history, information on a consumer's interaction with a website, application, or advertisement - COLLECTED from this category.
- Geolocation Data: Precise physical location or movements - COLLECTED from this category.
- Sensory Data: Audio, electronic, visual, thermal, olfactory, or similar information - NONE collected from this category.
- Professional or Employment-Related Information: Current or past job history or performance evaluations - NONE Collected from this category.


We may collect other personal information from you during interactions such as:

- Customer Surveys or Quizzes: Participation in these activities may require you to provide additional personal information.
- Service Delivery and Inquiries: When you engage with our services or inquire about them, we collect information to facilitate these interactions.

How We Share Personal Information

We use and share your personal information through:

- Cookies and Tracking Technologies: Including targeting cookies, marketing cookies, social media cookies, beacons, pixels, tags, and click redirects from affiliate marketplaces.

Your personal information may be shared with:

   - Service Providers: Underwritten contracts to ensure they protect the data similarly to us.
   - Third Parties: Including ad networks, affiliate marketing programs, retargeting platforms, and accountancy services.

For a comprehensive overview of how we disclose personal information, refer to the section titled 'When and With Whom Do We Share Your Personal Information?'.

Your Rights

- Right to Know: You have the right to know whether we are processing your personal data.
- Right to Access: You can request access to the personal data we hold about you.
- Right to Correction: You are entitled to correct any inaccuracies in your personal data.
- Right to Deletion: You can ask us to delete your personal data from our records.
- Right to Obtain a Copy: You can obtain a copy of the personal data you have previously shared with us.
- Right to Non-Discrimination: You have the right to exercise your privacy rights without facing discrimination.
- Right to Opt-Out of Certain Processing: You can opt out of the processing of your personal data for:
         - Targeted advertising.
         - The sale of personal data (which we do not do)
         - Profiling that results in legal or similarly significant effects.

Additional Rights Based on State

Right to Know Third-Party Disclosures:
- California and Delaware: You can request a list of the categories of third parties to whom we have disclosed personal data.
- Oregon: You can request a list of specific third parties to whom we have disclosed personal data.

Right to Limit Use and Disclosure:
- California: You have the right to limit the use and disclosure of your sensitive personal data.

Right to Opt Out of Data Collection via Advanced Technologies:
- Florida: You can opt out of the collection of sensitive data and personal data collected through voice or facial recognition technologies.

Residents of California can also request information once a year about categories of personal information shared with third parties for direct marketing purposes under the 'Shine The Light' law.

How to Exercise Your Rights

You can opt out from the targeted advertising, or profiling by disabling cookies in Cookie Preference Settings.
Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.

Request Verification

To ensure the security and confidentiality of the personal information we manage, Fero Vale Media Ltd. implements strict verification processes for all data access or deletion requests:

- Identity Verification: Upon receiving your request to access, update, or delete your personal information, we will first verify your identity to ensure that you are the person to whom the data pertains. This verification step is crucial to prevent unauthorized access and safeguard your information.

- Use of Personal Information: We will use the personal information provided in your request solely for the purpose of verifying your identity or your authority to make the request. This may include matching the information provided by you with the information already held by us.

- Additional Information: If we cannot verify your identity with the information we already have, we may request additional documentation or information necessary for verification. This is to ensure the accuracy and security of our processes.

- Authorized Agents: If you choose to use an authorized agent to submit a request on your behalf, we will require that the agent provide written and signed permission from you. We may also ask for direct confirmation from you to ensure the legitimacy of the request.

Appeals

If we decline to act on your request, you have the right to appeal the decision:

- Appeal Process: You can initiate an appeal by emailing us at contact@ferovalemedia.com. We will respond in writing, detailing the actions taken or not taken in response to your appeal, including the reasons for our decision.

California 'Shine The Light' Law

Under the California Civil Code Section 1798.83, commonly known as the 'Shine The Light' law, California residents have the right to request, once a year and free of charge, information about personal information (if any) we disclosed to third parties for direct marketing purposes within the previous calendar year. This includes the categories of personal information and the names and addresses of those businesses with whom we shared such information.

- Making a Request: If you are a California resident and wish to make a request under the 'Shine The Light' law, please submit your request in writing by emailing us as at – contact@ferovalemedia.com

Australia and New Zealand

Privacy Acts Compliance:

- Australia: We adhere to the Privacy Act 1988, which sets forth the framework for how personal information should be managed.
- New Zealand: We follow the Privacy Act 2020, outlining similar protections.

Privacy Notice Requirements:
This privacy notice is designed to meet the requirements specified in the privacy legislation of both countries:

-  What Personal Information We Collect: We detail the types and categories of information we collect.
-  Sources of Personal Information: We specify from where or whom we collect your data.
-  Purposes for Collection: We explain what we intend to do with your personal information.
-  Recipients of Personal Information: We disclose who else might receive your personal information from us.

Rights of Individuals:

If you believe your information is being mishandled, you can lodge a complaint with the Office of the Australian Information Commissioner or the Office of the New Zealand Privacy Commissioner.

Rights Under POPIA:

The Protection of Personal Information Act (POPIA) grants you rights similar to those in the GDPR, including the right to access and correct your personal information.
You can exercise these rights at any time by contacting us at contact@ferovalemedia.com

Complaints Process:

If you are dissatisfied with how we manage your personal information, you can contact the Information Regulator’s Office -
POPIAComplaints@inforegulator.org.za.

Exercising Your Rights

Conclusion
We recognize the importance of privacy and are committed to respecting and protecting your rights across all regions where we operate. Should you have any questions or need further assistance regarding your rights or our privacy practices, please do not hesitate to contact us.

Your Rights to Access, Correct, and Delete Data

Access to Personal Information: You can request access to the personal information we have collected about you. This includes obtaining details about how we have processed your data and to whom it has been disclosed.

Correction of Inaccuracies: If you believe that any personal information, we hold about you is incorrect or incomplete, you have the right to request that we correct or update it.

Deletion of Personal Information: You have the right to ask us to delete your personal information from our records, particularly when it is no longer necessary for the purposes for which it was collected.


How to Exercise Your Rights

Submitting Your Request by contact us directly at contact@ferovalemedia.com, we will guide you through the process of identity verification (if needed) to protect your data from unauthorized access.

Limitations and Exemptions

Legal Limitations: Please be aware that your rights to access, correct, and delete data may be limited in certain situations by applicable law. For instance, we may retain necessary information for legal compliance, resolving disputes, or enforcing our agreements.


Contact Us for Assistance

If you need help with your request or have any questions about how you can exercise your rights concerning your personal data, please do not hesitate to contact us.